中文摘要:在商务活动中,注重商务礼仪是很必要的,每个地方的礼仪都带着本地的色彩。中美商务礼仪之间有很大的差别,改革开放以来,中国和美国的关系越来越友好,贸易交往越来越密切,学习了解中美两国的商务礼仪差异能帮助我们更好的与人沟通交流,促进两国的商务贸易往来,推动我国经济发展。本文采用比较文献综述法对跨文化视角下的中美商务礼仪差异进行深刻的探讨,收集中外学者对中美商务礼仪的看法,进行全面的比较。文章从文化背景,时间观念和价值观念中去探究造成两国之间的商务礼仪差异的因素,研究对策。研究结果表明,为促进中美双方友好合作,避免不必要的误会与损失,作为商务人员,要深入挖掘造成两国商务礼仪差异的因素,尤其是文化背景因素(主要因素),仅停留在了解中美商务礼仪差异的层面是不足的。
关键词:商务礼仪;国际贸易;中美差异
Contents
Acknowledgments
Abstract
中文摘要
1.Introduction1
2. The Overall Research on Business Etiquette.3
2.1 The Characteristics of Business Etiquette.3
2.1.1 Normative.3
2.1.2 Integrity3
2.1.3 Time-sensitive4
2.1.4 Cultural.4
2.2 The Features of Business Etiquette.4
2.2.1 Improve Personal Cultivation4
2.2.2 Establish a Good Image.5
2.2.3 Establish Friendly Relationships5
2.2.4 Information Transfer5
3. Differences in business etiquette of China and the United States .6
3.1 Greetings and Introductions .6
3.2 Table Etiquette .6
3.3 Gifts Giving7
3.4 Titles& Forms of Address.7
3.5 Language Habits 8
3.6 Relationship with Business Partners.8
4. The Factors Analysis .10
4.1 Cultural Background .10
4.2 Time Concept 11
4.3 Values 11
5. Strategies.13
5.1 Enhance Communication13
5.2 Respect Differences .13
5.3 Establish Corporate Culture .13
5.4 Develop Personal Etiquette.14
6. Conclusion.15
References.16