我国网上交易中消费者权益保护的法律研究.doc

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  • 更新时间:2016-09-04
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摘要:网上交易的发展给消费者行为带来了深刻的变化和影响。消费者在享受网络提供更加方便快捷消费方式的同时,也比传统商务中的消费者面临更多不利因素。我国网络消费软硬环境不完善和消费者对网络消费缺乏信任,网络消费纠纷大量涌现。

本文以网上交易给消费者权益保护带来的影响和挑战为出发点,结合国外网上交易中消费者权益保护的现状,对互联网的环境等相关几个问题进行了初步探讨。通过对网上交易中出现的问题进行分析,在如何保护消费者合法权益、促进我国网络经济的健康发展等方面进行探讨和研究。期望可以引起学界、立法界的重视,从而加强网上交易中消费者权益保护的立法,为网络消费者营造一个和谐、诚信、安全、有序的网络交易环境。

关键词:网上交易;消费者权益;司法救济

 

Abstract:The development of online trading of consumer behavior has brought profound changes and impact. Consumers enjoy the network to provide more convenient and efficient consumption patterns also in the consumer than the traditional business face more disadvantages. Consumption of China's network hardware and software environment of the defects and lack of trust in consumer spending on the network, the network consumer disputes in large numbers.

In this paper, online transactions to the consumer protection implications and challenges as a starting point, combined with online transactions in the foreign consumer protection status of the environment on the Internet related to several issues were discussed. Online transactions through the problems in the analysis, how to protect the legitimate rights and interests of consumers and promote the healthy development of China's network of economic and other aspects to explore and research. Expectations can cause academic and legislative circles attention, thereby enhancing online transactions in the consumer protection legislation, for the network to consumers to create a harmonious, integrity, security, network and orderly trading environment.

Key words: Online Trading;Consumer Right;Judicatory Relief

 

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