摘要:拥有五十多年历史的绩效技术,经历了从开始的学校教育走向企业培训以及其他很多领域,从最初的单单从事理论的研究到现在的逐渐运用到实际生活中去,作为一个不是很成熟的理论,很多领域的研究都只是停留在表面阶段。本文聚焦于餐饮企业中新员工培训中的绩效技术应用,通过文献分析绩效技术的实践操作模型,通过网络调研和访谈了解和分析餐饮企业培训中存在的问题,尝试运用绩效理论和技术来改进餐饮企业的一般培训流程,以期望提高餐饮企业的培训效率和质量。
关键词:绩效技术; 餐饮企业; 培训
Abstract:The performance technology of more than fifty years’ history experienced the routine from initial school education to enterprise training as well as many other areas. And at the beginning, it was just engaged in theories’ study, now it applies the result of those studies to practical activities. However, the studies in many areas are just staying at the surface stage because of their immaturity. In this paper, the writer focuses on the performance technology which applies on the new employees’ training in catering enterprises. What’s more, the author helps to understand and analyze the problems exists in the catering trainings through studying the material of practical model of performance technology as well as internet researching. In addition, the writer tries to improve the general training process by applying the technical theory to it, by which the efficiency and quality of the training in the catering industry can also be improved.
Key words:Performance Technology; catering companies; training